NEWStaymate 4.0 - A clearer overview. More possibilities. → (German)
Hero background Woman relaxing in a hotel room

"Finally, time saved"

Our mission

The founding team

A team for 12 years. And since 2018, we have been revolutionising guest communication for hotels & apartments.

Multiple award winner.

Staymate is a multiple award-winning company from Austria that develops and operates smart guest communication solutions for hotels & tourism organisations.


inno-up Challenge logo

1st place

inno-up Challenge Salzburg Wohnbau
gastrohackathon logo

1st place

GastroHackathon
Innovation to Company logo

1st place

Hotel Sacher-Challenge
up2b logo

1st place

B2B Accelerator
Hotel Messe Bozen

3rd place

Startup Award, Messe Bozen
uppercode logo

4th place

#uppercode Hackathon

Partnerships.

Staymate currently operates in 6 countries, serving and working with over 1,315 hotels and many destinations & tourism organisations.


"We have come to know Staymate as an extremely innovative company. That is why we selected them as a key partner to implement a complex prototype."

Reinhard Lanner, former CIO of Austria Tourism

Österreich Werbung logoSalzburgerLand logoNiederösterreich Werbung logoVienna logoBrennpunkt eTourism logo

The revolution in guest communication.

We are Staymate, a young company from Vienna. We make concierge services possible for every hotel through artificial intelligence and automation.

Support your guests throughout their entire guest journey! Digital, yet personal.


"Our hotel assistant learns from you and shares your knowledge, recommendations & offers with each guest individually."

Thomas Reiter, Staymate

This is how we fill the gap that online platforms cannot fill. Because your guests are yours!

Through an app, AI chatbot and website, Staymate delivers the right content at the right time and in the right place. All from a single knowledge base.

This lets us unlock upselling opportunities and save time on digital guest communication.

We are passionate about good, easy-to-use software. Smart systems that deliver on the promise IT so often makes: freeing people to focus on what matters.

Our 3 principles.

We are passionate about good, easy-to-use software. Smart systems that deliver on the promise IT so often makes: freeing people to focus on what matters.

Support rather than replace

Our digital assistant provides information around the clock, handles guest requests and gives staff more time to provide personal service.

Curate rather than edit

Who has time to maintain content? Nobody. Staymate prepares ready-made suggestions that hosts simply enrich with their personal tips.

Find rather than search

We make the digital guest directory lively and intelligent. Dynamic content and information tailored to the expectations of the Instagram generation.